Full Shipping and Delivery Policy
We offer easy and reliable shipping Worldwide.
Please note the shipping times below are an estimated guide only. Orders are not processed over the weekends or public holidays.
|
Location |
Shipping |
Est Delivery Time |
Cost |
|
United States |
Standard Shipping |
7-10 days |
Free for all orders over $99USD Flat rate of $9.97USD |
|
United Kingdom & Ireland |
Standard Shipping |
7-10 days |
Free for all orders over £75GBP Flat rate of £8GBP |
|
Europe |
Standard Shipping |
7-10 days |
Free for all orders over €88EUR Flat rate of €9EUR |
|
Canada |
Standard Shipping |
7-10 days |
Free for all orders over $138CAD Flat rate of $15CAD |
|
Australia & |
Standard Shipping |
7-10 days |
Free for all orders over $150AUD Flat rate of $16AUD |
|
Rest of World |
Standard Shipping |
7-10 days |
Free for all orders over $99USD Flat rate of $9.97USD |
Estimated shipping times
Please allow 1-3 days for orders to be quality checked and dispatched.
Please allow for delays during peak seasons and special events.
Your items may be split across different parcels due to warehouse availability.
Orders are shipped from our warehouses based in Australia, United States and Hong Kong.
Estimated shipping times are based on city and inner city locations, if you live regionally, please allow additional time for delivery.
Please note, BODYCON COLLECTION is not responsible for any delays caused by couriers. These may happen from time to time and can occur during peak periods. Unforeseen warehouse processing, clearance and customs delays over peak periods may impact the above estimated delivery times.
Tracking information
Once we ship your package, you will receive more details to track your order via our website through your "Track My Order" link.
You'll be sent numerous notifications via email when your order is in transit or close to delivery, but if you're experiencing delays with viewing the updated tracking information, please get in touch with our friendly customer service team.
For more details, please see our full policy below, or you can chat with us online or contact our friendly customer care team via email at hello@bodyconcollection.com
Authority To Leave
Our trusted courier partners may choose to utilise an Authority to leave service when delivering your order, provided they assess that the delivery address has a safe and secure location for the parcel placement without requiring a signature. It's important to note that in such instances, BODYCON COLLECTION cannot be held responsible in the event the parcel goes missing. We regretfully won't be able to issue refunds or resend the parcel under these circumstances. We appreciate your understanding.
Changing My Shipping Details
As we aim to dispatch your order quickly, shipping addresses are final once your order has been placed.
To avoid delivery delays, we ask you to check that these details are correct before confirming your order.
Any amendments to shipping details are required to be emailed to hello@bodyconcollection.comfor approval.
Please review your shipping details carefully; we do not accept responsibility for any incorrect shipping addresses.
Cancelling My Order
Once your order is confirmed, all cancellation and refund requests are subject to approval.
All requests are required to be emailed to hello@bodyconcollection.com, and our team will be in touch shortly if your cancellation request has been approved.
All cancellation requests are subject to approval, and BODYCON COLLECTION reserves the right to not approve a cancellation request. These include orders that have been processed and are currently in transit.
Shipping Delays & Lost Packages
We do our best to get your order to you quickly and safely. Once shipped, delivery times are estimates and can be affected by carrier delays, customs, or local issues.
Please note: we cannot offer refunds, store credit, or replacements for:
- Shipping delays
- Refused deliveries
- Packages marked as delivered but lost or stolen
To help your order reach you safely, double-check your delivery address and monitor your tracking. If a parcel goes missing before delivery, let us know and we’ll happily assist with courier investigations.